Age by Serial

Where to Find the Serial Number on a Water Heater

The serial number is on the water heater's rating plate. Here is what that label looks like, what to copy from it, how to photograph it, and what to do if it is unreadable.

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The serial number is on the water heater's rating plate, a label attached to the outside of the unit. Bradford White says your model number and serial number are located on the rating plate, and A.O. Smith says the serial number can be found on the rating plate. The plate is also called the data plate or rating label. Different names, same label.

Diagram of a generic water heater rating plate with a manufacturer name at the top and three lines marked A, B and C: model number, serial number and tank capacity
Diagram, not a photo: a generic rating plate we drew to show the lines you are looking for. Real plates differ in layout, and the values here are placeholders.

What the rating plate looks like

It is a printed label covered in small text. Most of that text is regulatory and technical detail you can ignore. Three lines matter for finding the age:

Labels are laid out differently by brand, so the lines may not be in the order shown in the diagram. Look for the words "model" and "serial" rather than relying on position.

Where to look on your unit

Plate positions differ by manufacturer and model, so use a short search rather than one fixed spot:

  1. Start with the outer casing. Scan the front and sides at several heights, not just at eye level.
  2. Look past anything in the way. Pipes, a wall, shelving, insulation blankets and stored boxes can hide a label.
  3. Use a flashlight. Water heaters are often in dim corners, and a label can be hard to see without light from the side.
  4. Ignore the yellow EnergyGuide sticker if there is one. It is a different label from the rating plate.

Do not remove panels or touch wiring or gas connections to find the plate. If you cannot see it, check the manual or call the manufacturer or a plumber.

What to copy down

Write down or photograph these exactly as printed:

Copy the brand because each manufacturer formats serial numbers differently, so the same string decodes differently under another brand's rules. The serial number age guide covers the formats.

How to photograph it so you can read it

A photo is better than a transcription, because you can zoom in later and a mistyped character can be checked against it.

Letters that look alike are the usual trouble: zero and capital O, one and capital I, five and S. Where it is ambiguous, note both readings and try each in the decoder.

If the plate is unreadable or missing

Whatever you end up with, treat the age as approximate and say so if you pass it on, for example when you check the water heater when buying a house.

Once you have the serial number

For how date codes are built and why brands differ, read Water Heater Age by Serial Number. If your plate says Bradford White or A.O. Smith, the Bradford White decoder and the A.O. Smith decoder take the serial and give a build date. Other brands start from the appliance age finder. Furnaces and air conditioners use a different label, covered in the HVAC data plate guide.